⚡ Help improve BoxyChat

Tell us what works, breaks or sparks.

Use this form for camera issues, bugs, ideas, questions and general BoxyChat feedback. We automatically include browser, device, network and graphics details so we can narrow down failures faster.

🚀 Open BoxyChat

🔒 Your details are only used to handle your report.

What is your message about?

📷 Camera issues 🐞 Bug / error 💬 General feedback ✨ Improvement / idea ❓ Question 🛡️ Abuse / moderation 🧩 Something else

Camera problem? Please include the issue date/time, what you were doing, whether you use OBS/ManyCam/virtual camera tools and how you get it working again.

The more information you provide, the better we can analyze the issue internally and the faster we can help you effectively.

Name or nickname

Email address

Chatbox / radio station

Impact

Short title

Describe your message

Extra info for camera issues

For camera issues, the most useful details are the date/time, what you were doing exactly, whether you use virtual camera tools and how you temporarily recover from it.

Known camera issues

Black cameras are more common on weaker devices, slower connections, wifi and older or limited GPU support. Please mention whether re-enabling only that one camera helps, or whether people disable all cameras and enable them again.

Date and time of the issue

Day

Month

Year

Hour

Minutes

Pick the moment the issue happened as closely as you can. An estimate is still useful.

Do you use OBS, ManyCam or another virtual camera/tool?

What do you see exactly: black video, an error, a freeze or something else?

What were you doing exactly when the issue happened?

How do you get it working again temporarily?

For black cameras, it often helps to toggle only that user's camera off and on again via the cross next to the name, instead of disabling all cameras entirely.

We try to detect technical information automatically when you do not know it, but filling in the questions below (if you know the answers) can be very important to improve everything.

Extra technical info (optional but important)

Anti-fingerprinting and privacy settings can limit automatic detection. Manual details help us find the root cause faster.

Do you know your connection type?

For example: fiber, cable, DSL, 4G/5G or something else.

Are you using Wi-Fi?

If you are not sure, you can keep this on "I do not know".

Do you know your graphics card?

No problem if you do not know. If you do know, please fill it in.

How old is your computer approximately?

Please be as honest as possible, this helps us estimate performance limits.

BoxyChat Feedback · 2026